Retail Sales Associate

EZCORP • Bastrop, TX

2d • Onsite

About The Position

EZCORP is hiring for a retail role at Cash Pawn in Bastrop, Texas. The posting describes the work as Retail Shift Manager (Lead Pawn Broker): providing outstanding customer service, building customer relationships, promoting sales, and making deals involving a wide variety of pawn items. The role offers the opportunity to grow in a fast-paced retail environment, connect with the community, and lead and influence team members through coaching and hands-on involvement. The Shift Manager is responsible for creating a friendly, courteous, and respectful environment that distinguishes EZPAWN from competitors.

The stated pay range is $12.50–$15.00 per hour, based on experience. The posting describes a five-week paid training program; completing it earns a $0.50 raise and transition to Lead Pawnbroker. Team members may also pursue a Store Manager in Training position, which includes a 12-week training program.

Requirements

• High school diploma or GED.
• At least one year of supervisory, key holder, or team/shift lead experience.
• Pass a criminal background check and drug test.
• Valid driver’s license and auto insurance.
• Adhere to company policies, procedures, and regulations.
• Engaging personality, solid leadership, strong negotiation skills, and ability to understand and manage customer needs.
• Highly organized and detail-oriented, with sound judgment and strong time-management and prioritization skills.
• Excellent communication and interpersonal skills and ability to build ongoing customer relationships.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual.

Responsibilities

• Provide outstanding customer service and build solid relationships with customers.
• Promote sales and make deals for a wide variety of pawn items.
• Process loans and extensions.
• Reach jointly satisfactory terms regarding items to be pawned.
• Perform store opening and closing procedures.
• Supervise and coach store team members.
• Provide a friendly, courteous, and respectful customer environment.

Benefits

• Free health insurance for full-time team members; the posting specifies no-cost team-member-only medical insurance when selecting the UnitedHealthcare Choice Plan.
• Competitive wages.
• Monthly uncapped bonus potential based on store and individual performance.
• 401(k) with company match.
• Paid time off.
• Holiday pay.
• Store discount.
• Paid five-week initial training program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED