Wireless Retail Sales Associate - Tyler

RedLion Mobile • Tyler, TX

9d • Onsite

About The Position

JOIN one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Associates who are energetic, driven, and eager to succeed. We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.

Requirements

• At least 1 year of retail, wireless, mobile, cable, telecommunications, or sales experience.
• Experience building rapport with customers in a customer-facing sales or service environment.
• Experience selling to customers in a customer-facing environment.
• Eligible to work in the United States.
• Willing to support nearby store locations within a 35-mile radius when needed and have reliable transportation.
• Flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

• High school diploma or GED preferred.
• Ability to stand for extended periods of time and lift up to 35 lbs preferred.

Responsibilities

• Engage customers and present telecommunications products and services proactively.
• Sell mobile, internet, cable, TV, and related support services.
• Identify customer needs and recommend the right products or service packages.
• Upsell and cross-sell products to maximize sales opportunities.
• Meet or exceed individual sales goals, commission goals, and store performance expectations.
• Explain products, services, pricing, and promotions clearly to customers.
• Provide a positive, professional, and solution-focused customer experience.
• Build customer relationships and create long-term brand loyalty.
• Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.
• Be reliable, punctual, and able to work scheduled shifts.
• Collaborate with team members and contribute to a supportive, performance-driven culture.
• Support nearby store locations within a 35-mile radius when needed and have reliable transportation.

Benefits

• Medical, Dental, Vision, and 401(k)
• Paid training and onboarding
• Monthly commission opportunities
• Internal promotion and advancement opportunities
• Employee growth and rewards programs
• Annual all-expenses-paid trip opportunity for top performers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED