Retail Sales Associate

WILD BILLS TOBACCO STAFFING LLC • Troy, MI

15d • Onsite

About The Position

Wild Bill’s Tobacco is seeking a Retail Sales Associate to provide customer service and support the operation of a retail store. The role includes assisting customers, recommending products, meeting sales goals, learning product information, and supporting marketing efforts. Associates help maintain a clean and well-stocked store, complete transactions and paperwork accurately, and follow company policies and procedures. They work with store management on opening, closing, cash handling, inventory counts, and deposits, and may travel within a 15-mile radius of their home store for shift coverage. The position requires standing on the sales floor for shifts ranging from 4 to 12 hours, along with bending, twisting, squatting, reaching overhead, and lifting up to 50 pounds.

Requirements

• Completion of high school or equivalent.
• Must be at least 21 years old.
• Experience in retail environments and customer service.
• Professional, energetic, and positive attitude.
• Excellent written and verbal/interpersonal communication skills.
• Flexible scheduling availability.
• Ability to stand on the sales floor for shifts ranging from 4 to 12 hours.
• Ability to twist, bend, squat, lift, and reach overhead.
• Ability to lift up to 50 lbs.

Responsibilities

• Provide excellent customer service, including greeting customers, answering phones, and assessing customer needs.
• Answer questions and resolve customer inquiries and concerns.
• Build relationships with customers and suggest products that meet their needs.
• Meet or exceed sales goals.
• Participate in opportunities to gain product knowledge.
• Participate in marketing efforts to solicit new business and promote the brand inside and outside the store.
• Assist with retail store functions in compliance with company policies and procedures.
• Ensure the store is clean and well-stocked.
• Follow all company policies and procedures.
• Travel within a 15-mile radius of the home store for shift coverage.
• Work with store management to open, close, and operate the retail facility, including cash handling, inventory counts, and deposits.
• Complete paperwork and transactions accurately according to company policies and procedures.
• Maintain the appearance of the store, back room, restrooms, and individual work area.
• Build customers’ confidence by making their experience comfortable and simple while meeting their needs.
• Assist with other tasks, duties, or projects as assigned by management.
• Open and close the store, including locking doors and setting the alarm.

Benefits

• Health, dental, vision, and life insurance for full-time employees after 60 days of employment.
• 401(k) after 90 days of employment.
• Flexible work schedule.
• Discounts on store products.
• Development and growth opportunities.
• Spiffs (commission).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED