Retail Sales Associate

Bob's Discount Furniture • Springfield, MA

14d • $45,000 - $65,000

About The Position

Retail Sales Associates help drive Bob’s Discount Furniture’s success and expansion by helping customers bring their home design ideas to life. The role delivers customer service in a low-pressure, gimmick-free sales environment and works in a supportive, fun, and team-oriented setting. Associates use customer engagement, active listening, product knowledge, consultative selling, and follow-up to support customers and sales goals. The position offers flexible retail schedules and may be available as either full-time or part-time. Pay is an hourly advance against commission, with uncapped commissions; expected first-year earnings typically range from $45,000 to $65,000 annually.

Requirements

• Energetic and self-motivated, with strong interpersonal skills.
• Basic computer proficiency.
• Must be at least 18 years old.
• Ability to work a flexible retail schedule.
• Ability to stand for long periods and move throughout the showroom.
• Ability to lift and move up to 50 lbs as needed.

Nice To Haves

• Previous retail or commission-based sales experience.
• Bilingual communication skills.
• Passion for home design and interior décor.
• Experience with customer relationship management tools or systems.

Responsibilities

• Engage customers, listen actively, and help them with their home design needs.
• Build customer relationships and follow up with clients.
• Use product knowledge and consultative selling to support customers.
• Collaborate and communicate with the sales team.
• Work in a high-energy retail environment and adapt to retail schedules.
• Use digital tools and point-of-sale systems.

Benefits

• Medical, dental, and vision coverage.
• Employer-paid and voluntary life insurance options.
• 401(k) Profit Sharing Plan with generous match.
• Paid time off, including vacation, sick days, holidays, and birthday.
• Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand).
• Exclusive employee discounts.
• Flexible retail schedules.
• Tuition reimbursement and professional development opportunities.
• Hourly advance/draw versus commission pay structure, with uncapped commissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed