Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a retail store team to generate sales, provide customer service, and help customers find technology products and services that meet their needs. You will learn about customers’ needs by building connections and asking questions, recommend complete solutions, and close sales using clear communication. The role also includes ongoing training and development in merchandising and inventory operations, contacting interested current Verizon customers by phone or text, and participating in off-site Verizon-sponsored community events. This is an onsite, worksite-based position with 40 scheduled weekly hours. Employees must be willing to work evenings, weekends, and holidays, and may have the opportunity to pick up additional shifts, particularly during busy periods. The position pays a base rate of $16.00 to $21.00 per hour, plus individual sales commissions. The posting states that employees who meet sales goals may earn up to $18,000 per year in commissions, with additional commission potential for those exceeding goals. Compensation varies by geography, hours worked, and performance.
Requirements
- High school diploma or GED.
- One or more years of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using technology knowledge and customer service to expand Verizon’s network.
- Identify customer needs by building connections and asking questions.
- Recommend products and solutions that address customers’ needs.
- Close sales using clear communication and intuitive technology solutions.
- Develop skills through ongoing training and perform operational functions in merchandising and inventory.
- Place outbound calls and send text messages to current Verizon customers interested in products and services.
- Engage with the community at off-site Verizon-sponsored events to expand the customer base.
Benefits
- Medical, dental, and vision benefits.
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs with potential travel, gifts, and other incentives.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts up to 50% on Verizon products and services.
- Employee discounts on attractions, automotive, travel, and more.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits overview.
- Adoption assistance.
- Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
- New hires receive up to 15 days of vacation per year, increasing with additional service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
