Retail Sales Associate

Verizon • Mansfield, TX

13d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to generate sales, deliver customer service, and help customers find technology products and services that meet their needs. You will build customer connections, ask questions to understand needs, recommend solutions, and close sales. The role also includes ongoing training and development in store operations, merchandising, and inventory; contacting interested Verizon customers by phone or text; and engaging with the community at Verizon-sponsored off-site events.

The position is onsite at a defined work location and is scheduled for 40 hours per week. Base pay is $16.00 to $21.00 per hour, with the opportunity to earn individual commissions based on sales performance. Compensation varies by geography, hours worked, and performance. Employees may also have opportunities to receive premium pay, such as overtime, shift differential, or holiday pay, depending on the role.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Connect with customers, ask questions, and identify their needs.
• Recommend products and solutions that provide customers with a complete sales solution.
• Close sales by communicating effectively and providing intuitive technology solutions.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Contact current Verizon customers who have expressed interest in products and services by making outbound calls and sending text messages.
• Engage with the community outside the store, including at Verizon-sponsored events, to grow a customer base.

Benefits

• Medical, dental, and vision benefits.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs, which have awarded top performers with travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection, pet insurance, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, or holiday pay, depending on the role.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED