Retail Sales Associate

Verizon•Huntersville, NC

6d•$16 - $21•Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on retail sales, customer service, and helping customers find technology products and services suited to their needs. Associates connect with customers, recommend solutions, close sales, and develop their skills through ongoing training in sales, merchandising, and inventory. The position may also involve contacting interested Verizon customers by phone or text and participating in off-site Verizon-sponsored community events. The position is commission-based. Base pay is $16.00 to $21.00 per hour, with the opportunity to earn individual commissions based on sales performance. Compensation varies by geography, hours worked, and performance. Scheduled work is 40 hours per week, and associates must be willing to work evenings, weekends, and holidays. Schedules are provided four weeks in advance, and associates may have opportunities to pick up additional shifts, particularly during busy seasons. Verizon describes the role as an opportunity to develop a career through team support, in-person new-hire training, ongoing learning, and sales training. Benefits are described as starting on day one and include health coverage, retirement savings, paid time off, parental leave, tuition assistance, and employee discounts, subject to applicable eligibility terms.

Requirements

High school diploma or GED.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales using technology knowledge and customer service.
Learn and uncover customers’ needs by building connections and asking questions.
Recommend products and solutions that provide customers with a complete sales solution.
Close sales by communicating effectively and providing intuitive technology solutions.
Develop skills through ongoing training and work in operational functions, including merchandising and inventory.
Contact current Verizon customers who are interested in products and services through outbound calls and text messages.
Engage with the community at off-site Verizon-sponsored events to grow a customer base.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs with incentives that have included travel, gifts, and other rewards.
Five weeks of paid time off, including vacation, holidays, and personal days.
Paid parental leave of eight weeks for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts of up to 50% on Verizon products and services, plus employee discounts on attractions, automotive, travel, and other offerings.
Short- and long-term disability coverage.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits summary.
Adoption assistance.
Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
New hires receive up to 15 days of vacation per year, increasing with additional service.