Retail Sales Associate

Verizon•Milpitas, CA
•$21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales success and help customers find technology solutions. The role involves learning customers’ needs, recommending products and services, closing sales, and developing proficiency in merchandising and inventory operations. You may also contact existing Verizon customers by phone or text and participate in off-site, Verizon-sponsored community events. The position is onsite at a defined work location and is scheduled for 40 hours per week. The listed starting base pay rate is $20.67 per hour. The posting also describes a limited-time $5,000 sign-on bonus, commission opportunities, and potential total annual earnings that vary by geography, hours worked, and performance.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using knowledge of technology and customer service.
  • Learn and uncover customers’ needs by building connections and asking questions.
  • Recommend products and solutions that meet customers’ needs.
  • Close sales using effective communication and intuitive technology solutions.
  • Complete ongoing training and develop skills in merchandising and inventory operations.
  • Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
  • Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs with potential awards including travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services.
  • Employee discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection, pet insurance, and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits section.
  • Adoption assistance.
  • Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
  • New hires receive up to 15 days of vacation per year, increasing with additional service.
  • Limited-time $5,000 sign-on bonus, subject to award terms and conditions.
  • Commission-based compensation with potential to earn more.
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