Retail Sales Associate - Part Time

Boll & Branch•Birmingham, AL

22h•Onsite

About The Position

Boll and Branch is seeking a Part-Time Brand Ambassador, who will also serve as a sales associate and keyholder, to join their expanding retail team. This role is focused on driving sales by converting existing customer traffic and cultivating repeat business through clienteling. The ideal candidate will possess strong verbal communication, time management, and problem-solving abilities. They will be responsible for upholding high visual presentation and housekeeping standards, operating within company guidelines, and adhering to loss prevention procedures. The position is located in Birmingham, AL. Boll & Branch, founded in 2014 by Scott and Missy Tannen, revolutionized the textile industry by prioritizing thread quality and investing in 100% organic raw materials, becoming the first Fair Trade Certified bedding company. The company is committed to cultivating high-quality threads, using 100% organic cotton, being toxin-free, ensuring 100% traceability from farm to finish, and providing fair and ethical treatment for all. Boll & Branch has over 150 employees, with headquarters in Summit, NJ, an office in New York, NY, and a Photo Studio in New Providence, NJ. After raising $100M from L Catterton in 2019, the company is expanding its retail and wholesale presence, including six retail stores and a partnership with Nordstrom.

Requirements

Minimum one year in a retail sales role (or comparable industry)
Equivalent experience and transferable skills will also be considered
Knowledge of basic retail math and cash management techniques
Effective verbal and written communication skills
A positive attitude and the ability to effectively engage with customers
Proficient with standard office and retail environment equipment (phones, POS, alarm systems etc)
Intermediate knowledge of G-Suite (including Google Drive/Docs), as well as Word and Excel
Must be able to stand for long periods of time, reach overhead, lift up to 50 lbs., and be able to climb a ladder/step stool, with or without reasonable accommodation

Nice To Haves

Bilingual and able to read, write and speak Spanish

Responsibilities

Achieve and exceed individual sales goals
Focus on creating an inclusive customer experience, develop customer loyalty, and cultivate repeat business
Be an expert in all Boll & Branch products
Create elevated experiences for our clients through our in-store, in-home and virtual design consultation program
Assist with designing a client’s space through sleeping habits and style preferences
Maintain store presentation to ensure the selling environment is customer ready at all times
Perform daily paperwork reconciliation and other operational tasks
Protect store assets and inventory
Be an ambassador for all company values and operate with integrity at all times
Follow standard operating procedures of the store and drive results by contributing to the operation of the store
Perform in-home installations for our clients while making additional recommendations to drive store sales
Maintain cleanliness throughout the store by performing tasks such as dusting, vacuuming, steaming and ensuring shared areas like the bathroom are regularly cleaned and well-stocked
Work up to 29 hours per week
Any and all other functions, duties, and projects as assigned