Retail Sales Associate

Verizon • Kennewick, WA

9d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and customer success. You will use your knowledge of technology and customer service to connect customers with products and services that meet their needs. The role includes identifying customer needs, recommending complete solutions, closing sales, and developing your skills through ongoing training in merchandising and inventory operations. You may also contact interested Verizon customers by phone or text and engage with the community at Verizon-sponsored events outside the store.

This is an onsite, worksite-based role with 40 scheduled hours per week. Associates must be willing to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and may pick up additional shifts during peak periods. The position is commission-based. The posting gives a starting base pay rate of $18.27 per hour for the location on the requisition; it also describes a base-pay range of $16.00 to $21.00 per hour, plus individual commissions, with compensation varying by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by applying technology knowledge and customer service.
• Learn and uncover customers’ needs by building connections and asking questions.
• Recommend products and solutions that provide customers with a complete sales solution.
• Close sales by communicating effectively and providing intuitive technology solutions.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Contact interested current Verizon customers by phone or text to grow the customer base.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with possible travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability coverage.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection, pet insurance, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits section.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• New hires receive up to 15 days of vacation per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED