Retail Sales Associate

Verizon•Portland, OR

13d•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to generate sales, deliver exceptional customer service, and help customers find technology products and services that meet their needs. The role includes learning about customer needs, recommending complete solutions, closing sales, and developing skills through ongoing training in sales, merchandising, and inventory operations. You may also contact current Verizon customers by phone or text and participate in off-site Verizon-sponsored community events to build customer relationships. This is an onsite, worksite-based position with 40 scheduled weekly hours. The role requires willingness to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and openness to additional shifts during busy periods. Base pay is $16.00 to $21.00 per hour, with individual-based commissions; compensation varies by geography, hours worked, and performance. The posting describes potential annual earnings of $65,000+ to $75,500+ for top performers. Verizon offers benefits and perks beginning on day one, including health coverage, paid time off, a matched 401(k), parental leave, tuition assistance, and employee discounts. New hires may be required to complete an approximately 19-minute assessment.

Requirements

High school diploma or GED.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales through technology knowledge and exceptional customer service.
Discover customer needs by building connections and asking questions.
Recommend products and solutions that address customer needs with a complete sales solution.
Close sales using effective communication and simple, intuitive technology solutions.
Participate in ongoing training and develop operational skills in merchandising and inventory.
Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
Engage with the community at off-site Verizon-sponsored events to build customer relationships.

Benefits

Best-in-class medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination.
Sales recognition programs, which have awarded top performers travel, gifts, and other incentives.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts up to 50% on Verizon products and services.
Additional employee discounts on attractions, automotive, travel, and more.
Short- and long-term disability coverage.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Up to 8 company-paid holidays per year.
Up to 6 personal days per year.
Adoption assistance.
Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.