Retail Sales Associate

Pendleton Woolen Mills Inc•Lake Arrowhead, CA

14h•Onsite

About The Position

Pendleton is seeking a professional and engaging part-time Retail Sales Associate for their Napa, CA store location. This role is approximately 16 hours per week. Pendleton is a heritage brand with over 150 years of craftsmanship, valuing connection, authenticity, and meaningful interactions. As a Retail Sales Associate, you will help connect customers to products that enrich lives and create lasting memories, contributing to a collaborative team environment where your voice matters and offering opportunities for growth and development.

Requirements

2+ years of retail or customer service experience
Strong communication skills and a passion for people
Positive, team-first attitude with a willingness to learn
Tech-comfortable: able to navigate POS systems and store tools
Flexible schedule, including availability for weekends, holidays, and evenings
Comfortable with the physical demands of the role (standing/walking, lifting up to 40 lbs, occasional ladder use)

Responsibilities

Deliver exceptional customer service that reflects the Pendleton brand and values
Build product knowledge to help customers find quality solutions that fit their lifestyle
Assist in maintaining visual merchandising and store presentation standards
Perform opening and closing responsibilities as needed
Accurately process sales transactions using our POS system
Support inventory processes and help ensure stock accuracy
Communicate effectively with your team and management to meet store goals
Contribute to a clean, organized, and welcoming store environment