Retail Sales Associate

Cotopaxi • Washington, DC

1d • Onsite

About The Position

Cotopaxi is a company that makes adventure travel gear with a mission to empower people to see the world and make it better. As a Certified B Corporation, their Gear for Good® promise guides their ethical and sustainable sourcing, and products built to last. The Cotopaxi Foundation dedicates 1% of revenue to nonprofits fighting poverty. The team is composed of passionate, curious, and mission-driven individuals who believe business can be a force for good. The retail stores serve as hubs for connection, inspiration, and adventure, focusing on creating meaningful, personal, inclusive, and impactful guest interactions. The role involves creating memorable moments for customers, sharing product knowledge and experiences, and promoting the brand's mission and values.

Requirements

• Must be 18 years or older.
• Experience in retail or similar fast-paced environments is a plus.
• Energetic and enthusiastic.
• Excited to share our story and drive deeper connections with our guests.
• A humanitarian at heart, and someone who believes in our Do Good mission.
• An eye for detail and highly organized.
• Strong accountability and self-guidance.
• Flexibility to work varying hours, including at least 2 weekdays and 1 weekend.
• Ability to work throughout the holiday season, including the Friday after Thanksgiving.
• Ability to work for the duration of the location term.
• Ability to lift up to 50 lbs and work on your feet.

Responsibilities

• Create memorable moments for all guests.
• Guide customers and share product knowledge and experiences to support their adventures.
• Chat about backpacks, jackets, adventure, and impact while sharing the Do Good mission.
• Create a high-impact and vibrant store experience to inspire others to become fans of the brand.
• Meet every guest where they are, guiding them with care, curiosity, and intention.
• Connect with every guest, sharing experience and offering help and expertise.
• Educate guests on products, experiences, local highlights, and the company's mission and impact.
• Act as an ambassador living Cotopaxi’s values of People, Innovation, and Adventure.
• Restock and destock products to keep the store organized.
• Open and close the store on time.
• Manage the point of sale system.
• Play an active role in creating a store culture that’s uplifting, collaborative, and fun.

Benefits

• Company paid volunteer time.
• 401(k) plan with employer match.
• Adventure Days: Two team building moments for the store to recharge and reconnect together.
• 60% off Cotopaxi products.
• Learning and development opportunities.
• Additional outdoor brand discounts.
• Regular virtual/in-person celebrations.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed