UNIQLO Retail Sales Associate - Southcenter Tukwila

UNIQLO•Washington, DC

1d•Onsite

About The Position

The Sales Associate is the customer service specialist of the store, reporting to the Store Manager. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet those needs, providing in-depth product information, and closing the sale. UNIQLO is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global headquarters in Tokyo, Japan. UNIQLO is the largest of eight brands in the Fast Retailing Group. Fast Retailing is one of the world’s largest apparel retail companies, and UNIQLO is Japan’s leading specialty retailer. UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a global brand. Today the company has a total of more than 2,500 UNIQLO stores across the world, including Japan, Asia, Europe and North America. The total number of stores across Fast Retailing's brands is now over 3,600. With a corporate statement committed to changing clothes, changing conventional wisdom and change the world, Fast Retailing is dedicated to creating great clothing with new and unique value to enrich the lives of people everywhere.

Requirements

Strong communication skills
Ability to calculate figures and amounts such as discounts and percentages
Ability to stand for long periods of time, read computer terminals, push, pull, move, lift or carry objects of at least 25 pounds.
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing
Full- Time Schedule Requirements: Available to work 32-40 hours per week Mon-Fri: only 2 restrictions allowed during the weekday Saturday and Sunday: open availability with consideration for any reasonable religious observations. Ability to work a flexible schedule that meets the business needs, including nights, evenings and weekends.
Part - Time Schedule Requirements: Available to work minimum 12 hours per week Mon-Fri: available for 2 closing shifts during the week day. Saturday and Sunday: Open availability with consideration for any reasonable religious observations. Ability to work a flexible schedule that meets the business needs, including nights, evenings and weekends.
High School Diploma or G.E.D., or 6 months retail or related experience

Responsibilities

Meet and exceed sales goals
Maintain brand and operational standards (visual, cleanliness, etc.)
Pro-actively manage customer needs and exceed expectations by utilizing the U.N.I.Q.L.O. service standard, following the Uniqlo Fundamental Principles and saying the 6 standard phrases.
Be knowledgeable of fitting room standards and assist when needed
Act as cashier when required by following cashier protocol
Process shipment and ensure all merchandise is represented on the floor in full size runs
Assist management to identify and resolve issues in the store
Provide product and brand knowledge to customers
Follow all company policy and procedures & notify management of any infractions
Assist with special projects as assigned by management

Benefits

Competitive compensation for Sales Associates starting at $22.00/hour
Clear path to promotion opportunities every 3 months based on individual performance
Career advancement opportunities for driven team members who consistently deliver strong results.
Medical, dental, and vision coverage (Full Time only)
401k plan - 100% match on the first 3% you contribute, 50% on the next 2%
Vacation & Personal Time Off (Full Time only)
Sick & Wellness Time Off
30% Employee Merchandise Discount
Employee Referral Program
Paid parental leave (Full Time only)
Fertility benefits, including IVF
Life insurance (Full Time only)
Short-term and long-term disability insurance (Full Time only)
HSA/FSA options (Full Time only)
Employee Assistance Program
Commuter benefits