Retail Sales Associate

Verizon • Columbus, IN

4d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you’ll work with a retail team to help customers find technology products and services that meet their needs. You’ll build customer connections, recommend solutions, complete sales, and develop your skills through ongoing training in sales and store operations. The role may also involve contacting current Verizon customers and representing Verizon at sponsored events outside the store.

The position is onsite at a defined work location, with 40 scheduled hours per week. Evening, weekend, and holiday availability is required; schedules are provided four weeks in advance. Associates may have the opportunity to pick up additional shifts, especially during busy seasons. Pay is $16.00–$21.00 per hour in base pay, plus individual commissions tied to sales performance. Total compensation varies by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.
• Fluency in English and Spanish.

Responsibilities

• Generate retail sales by applying technology knowledge and customer service skills.
• Understand customers’ needs by building connections and asking questions.
• Recommend products and solutions that provide customers with a complete sales solution.
• Close sales through clear communication and intuitive technology solutions.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Contact current Verizon customers who are interested in Verizon products and services by phone or text.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits section.
• Adoption assistance.
• Newly hired employees receive up to 15 vacation days per year, with vacation time increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED