Retail Sales Associate

Verizon • Marion, IL

2d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. The position involves learning about customers through conversation, recommending solutions, closing sales, and developing skills through ongoing training in sales, merchandising, and inventory operations. You may also contact interested Verizon customers by phone or text and participate in Verizon-sponsored off-site community events. This is an onsite, worksite-based role at a defined location. The scheduled workweek is 40 hours. The role requires evening, weekend, and holiday availability; schedules are provided four weeks in advance. Associates may be able to pick up additional shifts during busy periods. Compensation includes hourly base pay and individual commissions tied to sales performance. For the Illinois location(s) listed, the starting base pay rate is $16.59 per hour. The posting also describes a broader base pay range of $16.00 to $21.00 per hour, commissions, and potential annual earnings based on geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand Verizon’s network.
• Identify customer needs by building connections and asking relevant questions.
• Present product information and recommend solutions that address customer needs.
• Close sales through clear communication and intuitive technology solutions.
• Participate in ongoing training and develop operational skills in merchandising and inventory.
• Contact interested current Verizon customers by phone and text to grow the customer base.
• Engage with the community at off-site Verizon-sponsored events to build customer loyalty.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
• Five weeks of paid time off, including vacation, holidays, and personal days, as described in the role posting.
• Paid parental leave, including eight weeks for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year, as described in the broader benefits section.
• Adoption assistance.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
• Newly hired employees receive up to 15 vacation days per year, with vacation time increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED