Retail Sales Associate

WILD BILLS TOBACCO STAFFING LLC • Pinckney, MI

14d

About The Position

Wild Bill’s Tobacco is seeking a Retail Sales Associate to provide positive customer experiences and support the daily operation of a retail store. The role includes helping customers identify products that meet their needs, building customer relationships, meeting sales goals, learning about products, and promoting the company’s brand. Associates help maintain a clean and well-stocked store, follow company policies and procedures, and assist with store opening, closing, cash handling, inventory, deposits, paperwork, and transactions. The position may require travel within a 15-mile radius of the home store for shift coverage. Shifts range from 4 to 12 hours, with work performed standing on the sales floor and involving physical tasks such as lifting up to 50 pounds.

Requirements

• Completion of high school or equivalent.
• Must be at least 21 years old.
• Experience in retail environments and customer service.
• Professional, energetic, and positive attitude.
• Excellent written, verbal, and interpersonal communication skills.
• Flexible scheduling availability.
• Ability to work shifts ranging from 4 to 12 hours while standing on the sales floor.
• Ability to twist, bend, squat, lift, and reach overhead.
• Ability to lift up to 50 lbs.

Responsibilities

• Provide excellent customer service, including greeting customers, answering phones, and assessing customer needs.
• Answer questions and resolve customer inquiries and concerns.
• Build relationships with customers and suggest products that meet their needs.
• Meet or exceed sales goals.
• Participate in opportunities to gain product knowledge.
• Participate in marketing efforts to solicit new business and promote the brand inside and outside the store.
• Assist with retail store functions in compliance with company policies and procedures.
• Keep the store clean and well-stocked.
• Follow all company policies and procedures.
• Travel within a 15-mile radius of the home store for shift coverage.
• Work with store management to open, close, and operate the retail facility, including cash handling, inventory counts, and deposits.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Maintain the appearance of the store, back room, restrooms, and individual work area.
• Make customers’ experiences comfortable and simple while meeting their needs.
• Assist with other tasks, duties, or projects as assigned by management.
• Open and close the store, including locking doors and setting the alarm.

Benefits

• Health, dental, vision, and life insurance for full-time employees after 60 days of employment.
• Flexible work schedule.
• Discounts on store products.
• Development and growth opportunities.
• Biannual merit increases for full-time employees.
• Spiffs (commission).
• Recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED