Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to grow sales and provide customers with technology solutions. You will learn customers’ needs, build connections, recommend products and services, and close sales using clear communication. The role also includes ongoing training in merchandising and inventory, contacting interested Verizon customers by phone or text, and representing Verizon at sponsored events outside the store. The position is onsite at a defined location, with 40 scheduled hours per week. Compensation is $16.00 to $21.00 per hour in base pay, with individual commissions tied to sales performance; compensation varies by geography, hours worked, and performance.
Requirements
- High school diploma or GED.
- One or more years of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
- Bilingual ability in English and Spanish preferred.
Responsibilities
- Generate retail sales using knowledge and enthusiasm for technology and customer service.
- Identify customer needs by building connections and asking questions.
- Recommend products and solutions that address customers’ needs.
- Close sales by communicating clearly and providing simple technology solutions.
- Participate in ongoing training and develop skills in merchandising and inventory operations.
- Contact current Verizon customers who are interested in products and services by outbound call or text.
- Engage with the community at off-site Verizon-sponsored events to expand the customer base.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Paid parental leave, including eight weeks for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts of up to 50% on Verizon products and services.
- Additional employee discounts on attractions, automotive, travel, and more.
- Sales recognition programs and incentives.
- Short- and long-term disability insurance, basic and supplemental life insurance, and AD&D insurance.
- Identity theft protection, pet insurance, and group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year.
- Adoption assistance.
- New hires receive up to 15 days of vacation per year, increasing with additional service.
- Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
