Retail Sales Associate

Verizon•Aurora, CO
•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales and customer success. You will connect with customers, learn their needs, recommend technology products and solutions, and provide clear, helpful service. The role also involves developing skills through ongoing training in store operations, merchandising, and inventory, as well as contacting interested Verizon customers and participating in Verizon-sponsored community events. The position is onsite and scheduled for 40 hours per week. Employees must be willing to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and may have opportunities to pick up additional shifts during busy periods. Compensation includes a base hourly rate and individual sales commissions. The posting lists a Colorado starting base pay rate of $18.27 per hour and advertises a $2,500 sign-on bonus subject to award terms and conditions.

Requirements

  • High school diploma or GED.
  • One or more years of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.
  • Fluency in Spanish.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
  • Learn about customers’ needs by building connections and asking questions.
  • Recommend products and solutions that provide customers with a complete sales solution.
  • Close sales by communicating effectively and meeting customer needs with simple, intuitive technology solutions.
  • Develop skills through ongoing training and up-skill in merchandising, inventory, and other operational functions.
  • Place outbound calls and send text messages to current Verizon customers interested in products and services.
  • Engage with the community at off-site Verizon-sponsored events to grow a loyal customer base.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and incentives; past awards have included domestic and international travel and gifts.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance.
  • AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year.
  • Up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
  • Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
  • Potential $2,500 sign-on bonus, subject to award terms and conditions.
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