Retail Sales Associate

Verizon • Carmel, IN

4d • Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined location. The role focuses on generating retail sales, delivering exceptional customer service, understanding customer needs, and recommending technology products and solutions. Associates develop their skills through ongoing training and may also support merchandising and inventory operations, contact interested existing customers by phone or text, and participate in Verizon-sponsored off-site community events.

The position offers base pay of $16.00 to $21.00 per hour, plus individual commissions tied to sales performance. The posting states that employees who meet sales goals may earn up to $18,000 per year in commissions, with additional earning potential for top performers. Compensation varies by geography, hours worked, and performance. Scheduled weekly hours are 40. The role requires evening, weekend, and holiday availability, and associates may have the opportunity to pick up additional shifts, particularly during busy periods.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.
• Fluency in English and Spanish.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Learn about customers’ needs by building connections and asking relevant questions.
• Present product insights and recommend solutions that address customer needs.
• Close sales through clear communication and intuitive technology solutions.
• Develop skills through ongoing training and build proficiency in merchandising and inventory operations.
• Contact current Verizon customers who have expressed interest in products and services by outbound calls and text messages.
• Engage with the community at off-site Verizon-sponsored events to develop a customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs, which have awarded top performers travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services, plus additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• New hires receive up to 15 vacation days per year, with vacation time increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED