Retail Sales Associate

EZCORP • Las Vegas, NV

7d • $14 - $15 • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for its EZPawn store in Las Vegas, Nevada. The role offers customer-facing retail work in a fast-paced environment, with opportunities to grow through a structured career path. New hires start as trainees in a five-week paid training program; successful completion brings a $0.50-per-hour raise and promotion to Pawnbroker. Further development is available through a Pawnbroker Certification Program, which offers an additional $1 per hour, and potential advancement to Lead Pawnbroker (Shift Leader) and Assistant Manager. The Assistant Manager path includes a six-month training program.

The position involves helping customers with sales and reaching mutually satisfying agreements regarding pawn items, including jewelry, electronics, and musical instruments. Team members are expected to provide a friendly, courteous, and respectful customer experience. Pay is listed as $14 to $15 based on experience, with additional monthly bonus potential based on store and individual performance.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Self-motivation, a positive and outgoing personality, and a strong work ethic.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Ability to pass a criminal background check and drug test after a conditional offer.

Nice To Haves

• Knowledge of commonly pawned items such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual ability.

Responsibilities

• Greet and assist customers in person and by phone.
• Provide friendly, courteous, and respectful customer service.
• Help customers with sales and mutually satisfactory agreements regarding pawn items.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Follow company policies, procedures, and regulations.

Benefits

• Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages.
• Monthly uncapped bonus potential based on store and individual performance.
• 401(k) with company match.
• Generous paid time off.
• Holiday pay.
• Store discount.
• Five-week paid training program.
• Career development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED