About The Position

AutoZone store teams provide WOW! Customer Service and help customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist with product selection, and provide automotive advice. The Retail Sales Associate helps deliver customer service, contribute to sales, and support store operations in a knowledgeable retail environment. The role includes engaging with customers, recommending products and services, maintaining merchandise, and using diagnostic tools to read codes from customer vehicles and recommend solutions.

Requirements

  • Must be at least 16 years old to apply.
  • Ability to lift, load, and deliver merchandise.
  • Flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • Basic knowledge of automotive parts.
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates to support a motivated, productive store environment; assist team members and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
  • Restock merchandise, maintain organization, follow point-of-sale procedures and loss-prevention policies, and support proper financial management and smooth store operations.
  • Use structured processes to complete assigned tasks efficiently and follow company safety policies, including using Personal Protective Equipment (PPE).
  • Keep up to date on automotive parts, tools, and promotions through AutoZone systems.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
  • Lift, load, and deliver merchandise as required.
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