Retail Sales Associate

Verizon•Seattle, WA

1d•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to grow your career and support sales success. You will use your interest in technology and customer service to connect customers with products and services, understand their needs, and recommend complete solutions. The role includes ongoing training and opportunities to build skills in merchandising and inventory, contact interested current customers by phone or text, and participate in Verizon-sponsored off-site events to engage with the community. The position is based onsite at a defined location, with 40 scheduled hours per week. Employees must be willing to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts. Compensation includes an hourly base rate and individual sales commissions. The posting describes a general base-pay range of $16.00 to $21.00 per hour, with a location-specific starting base rate of $21.30 per hour for the location(s) on the requisition. It also describes commissions of up to $18,000 annually for meeting sales goals, with additional potential for exceeding goals; compensation varies by geography, hours worked, and performance. Benefits are described as available starting day one, subject to eligibility and applicable terms.

Requirements

High school diploma or GED.
One or more years of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales by using technology knowledge and customer service.
Learn and uncover customers' needs by creating connections and asking questions.
Present product insights and solution recommendations to provide customers with complete sales solutions.
Close sales by communicating effectively and providing simple, intuitive technology solutions.
Participate in ongoing training and develop operational skills across merchandising and inventory.
Contact interested current Verizon customers by outbound calls and text messages to grow a customer base.
Engage with the community at off-site Verizon-sponsored events.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs with potential awards including travel, gifts, and other incentives.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts of up to 50% on Verizon products and services, plus employee discounts on attractions, automotive, travel, and more.
Short- and long-term disability, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year.
Adoption assistance.
Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
Potential premium pay such as overtime, shift differential, holiday pay, and allowances, depending on the role.