Retail Sales Associate - Part Time

Curaleaf • Melrose Park, IL

5d • Onsite

About The Position

As a Retail Sales Associate at Curaleaf, you’ll be the face of the brand and a resource for customers exploring cannabis products. You’ll provide top-tier service and help create a welcoming, informative, inclusive, and engaging experience by guiding guests toward products suited to their needs. The role includes making recommendations, processing purchases, building customer trust, and contributing to a fast-paced retail environment.

This part-time position offers 20–25 hours, with weekend availability required, at the Melrose Park, Illinois location. The hourly rate is $17.50 plus tips. The role requires flexibility across shifts, including evenings, weekends, holidays, and occasional overnights.

Requirements

• High school diploma or GED.
• At least 6 months of experience in a customer-facing or sales role, with a focus on service and satisfaction.
• At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
• Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
• Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
• Excellent communication skills and ability to connect with customers and team members.
• Strong multitasking skills and ability to shift priorities as needed.
• Comfort with technology and willingness to learn new tools.
• Time management and organizational skills.
• Effective de-escalation techniques and a calm, solution-oriented approach to customer concerns.
• Basic math and computer application proficiency for transactions and reporting.
• Positive, proactive approach to resolving customer issues.
• Strong conflict resolution skills and composure under pressure.
• Initiative, a team-first attitude, and readiness to support store leadership.
• Ability to build rapport and lasting customer relationships.
• Collaborative approach and commitment to working well within a team.
• Ability to stand for extended periods; walk; talk or hear; stoop, kneel, crouch, or crawl; use hands and fingers to feel; reach with hands and arms; and lift up to 25 pounds regularly, with occasional climbing, balancing, and lifting up to 50 pounds.
• Close vision (clear vision at 20 inches or less).
• Ability to work amid potential exposure to dust, pollen, and plant pathogens, in confined spaces, and in a high-stress, changing environment.

Nice To Haves

• Sales experience focused on tracking KPIs and meeting sales targets.
• Familiarity with e-commerce systems and order fulfillment processes.
• Previous experience in a regulated retail setting.

Responsibilities

• Greet and assist guests warmly and professionally to provide an exceptional customer experience.
• Build genuine customer connections, ask thoughtful questions, and offer personalized product advice.
• Address customer concerns professionally and resolve issues to support satisfaction.
• Encourage customer loyalty by enrolling guests in rewards programs.
• Collaborate with the team to maintain a respectful, inclusive, and upbeat atmosphere.
• Help open and close the store, handle cash, and follow procedures and regulations.
• Check identification, update customer profiles, and process transactions accurately.
• Keep the store clean, organized, and stocked across the sales floor and backroom.
• Support inventory activities, including restocking, fulfilling online orders, and counting products.
• Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
• Highlight deals and complementary products at checkout.
• Stay current on promotions and product updates.
• Adapt to a fast-paced and changing retail environment.
• Take on additional duties as needed to support the team and store success.

Benefits

• Medical, dental, and vision insurance (available to eligible full-time employees only).
• Health Savings Account (HSA) and/or Flexible Spending Account (FSA) (available to eligible full-time employees only).
• Employee Assistance Program (EAP) (available to eligible full-time employees only).
• Wellness program and challenges (available to eligible full-time employees only).
• Gym discounts (available to eligible full-time employees only).
• 401(k) retirement plan with company match (available to eligible full-time employees only).
• Life and disability insurance (available to eligible full-time employees only).
• Supplemental Critical Illness, Hospital Indemnity, and Accident Insurance (available to eligible full-time employees only).
• Commuter benefits (available to eligible full-time employees only).
• Paid time off, including vacation, sick leave, and holidays (available to eligible full-time employees only).
• Parental leave (available to eligible full-time employees only).
• Bereavement leave (available to eligible full-time employees only).
• Employee discounts.
• Recognition programs.
• Pet insurance.
• Career growth opportunities.
• Community involvement.
• Referral bonuses.
• Product discounts.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED