Sales Associate Part-time & Full-time

Evergreen Goodwill • Lynnwood, WA

8d • Onsite

About The Position

The Retail Sales Associate assists customers, donors, and other visitors with merchandise selection, suggestion selling, and cashiering in a courteous and professional manner. The role is in Retail Operations and reports to the Retail Supervisor. The position is non-exempt and pays $17.13 per hour. The position may be part-time or full-time.

The role requires customer service, point-of-sale transaction handling, merchandising, restocking, store-floor maintenance, and teamwork. Employees are expected to maintain a clean and safe work environment, communicate effectively with customers and coworkers, and maintain reliable attendance. Duties may be changed or assigned at any time.

The work takes place in a retail store, where temperatures vary and there may be loud noises, occasional crowds, and exposure to dust. Physical duties include lifting and carrying up to 30 pounds, standing for extended periods, frequent bending and reaching, climbing ladders, and moving across stairs, ramps, and uneven terrain. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• No experience is required.
• Ability to learn new technology and software related to the job.
• Ability to lift and carry up to 30 pounds.
• Fine motor control to grasp, handle, and manipulate objects with fingers.
• Ability to stand for long periods and frequently bend, kneel, reach, stoop, squat, push, and climb ladders.
• Ability to travel across stairs, ramps, and uneven terrain.
• Ability to communicate effectively verbally and in writing, including with people who have limited English skills.
• Reliable attendance.
• Ability to organize, sort, categorize, count, add, and subtract; interpret data; solve problems; and communicate with the public.
• High school graduation or equivalency is preferred but not required.

Nice To Haves

• High school graduate or equivalent.

Responsibilities

• Proactively acknowledge, greet, and assist customers in any area of the store.
• Assist customers and donors in a timely, courteous manner by answering questions or directing them to a supervisor.
• Handle cash, checks, and credit card transactions; close out the cash drawer and balance point-of-sale transactions.
• Communicate through standard telephone and wireless audio systems.
• Merchandise and restock items and provide general floor maintenance as needed.
• Maintain a clean work environment.
• Support team members and assist supervisors and leads when necessary.
• Build and maintain internal and external customer satisfaction.
• Contribute to team efforts by accomplishing related results as needed.
• Follow safe work practices, observe safety procedures, and report potential hazards or accidents.
• Perform other duties as assigned.

Benefits

• Medical, dental, vision, and prescription health coverage.
• Employer-paid life, accidental death and dismemberment, and long-term disability insurance for salaried employees.
• Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability.
• Flexible Spending Accounts (FSA) plan.
• Roth and 403(b) retirement savings plan program.
• Paid vacation, nine holidays, and sick time.
• Limited paid time off for jury duty and bereavement leave.
• Employee discounts.
• Employee referral bonus.
• Employee Assistance Program (EAP).
• Mentorship Program.
• Career advancement opportunities.
• Paid job training.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED