Retail Sales Associate - Sonoma

Pet Food Express • Sonoma, CA

22h • $19 - $19 • Onsite

About The Position

Pet Food Express is seeking passionate, sales-driven individuals to join their team as Sales Consultants. This role focuses on providing tailored solutions and trusted advice to create a memorable shopping experience for pet parents. The ideal candidate will have a knack for sales, an eagerness to learn about pet products, and a commitment to excellent customer service. Sales Consultants are the heart of the business, proactively engaging with customers, recommending products, operating the cash register, and stocking shelves to ensure a positive and informative shopping experience.

Requirements

• Previous retail experience is preferred.
• Previous pet experience is preferred.
• A passion for pets and a desire to help pet parents find the best solutions.
• A sales-driven attitude with a desire to exceed goals.
• A warm and welcoming personality with a strong customer service mindset.
• Eagerness to learn and to participate in daily educational activities.
• Dependable and reliable with strong attendance and punctuality.
• Ability to work a flexible schedule to meet the needs of the business, including weekends, evenings, and holidays.
• Must be able to lift, move and carry up to 35 pounds while using the appropriate lifting techniques and following all safety rules.
• Ability to climb and balance using a ladder and/or step stool.
• Ability to continuously stand, walk, bend, stretch and engage in repetitive motions throughout shift.

Responsibilities

• Proactively approach and engage with customers (both human and pet).
• Ask questions to understand customer needs and build lasting relationships.
• Use the Pet Food Express Whole Life Approach to provide tailored recommendations.
• Participate in daily training and continuous educational programs to enhance product knowledge and sales skills.
• Stay up-to-date about new products, promotions, and the pet community.
• Educate customers on product benefits and help them find solutions for their pets' unique needs.
• Consistently show up on time, maintaining reliable attendance.
• Operate the cash register efficiently and provide a friendly checkout experience.
• Unload shipments and stock the store, including heavy lifting.
• Clean and maintain the store by participating regularly in tasks such as sweeping, mopping, and cleaning pet messes.
• Perform additional duties as assigned to support overall store operations.

Benefits

• Potential career paths and options for advancement within the company.
• Continued Learning and leadership training.
• Investment in pet and product knowledge.
• Generous in-store employee discount that extends to family.
• Life insurance.
• Pet insurance.
• Employee Assistance Program (EAP).
• PTO (for FT employees).
• Health insurance (for FT employees).
• 401k with employer match.
• Employee referral bonuses.
• Opportunity to bring well-behaved pets to work.
• Opportunities to make an impact in the community through Pet Food Express events.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed