Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. The role involves building customer connections, asking questions to understand needs, recommending complete solutions, and closing sales through clear communication. You will receive ongoing training and develop skills in operational areas such as merchandising and inventory. The position may also involve contacting interested Verizon customers by phone or text and participating in off-site Verizon-sponsored community events. This is an onsite, worksite-based role with 40 scheduled hours per week. Compensation includes base pay of $16.00 to $21.00 per hour and the opportunity to earn commissions based on individual sales performance. Additional shifts may be available, typically during summer, November through December, and peak vacation periods. Employees are expected to be willing to work evenings, weekends, and holidays, with schedules provided four weeks in advance.
Requirements
- High school diploma or GED.
- One or more years of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by applying technology knowledge and customer service skills.
- Learn and uncover customers’ needs by creating connections and asking questions.
- Present product insights and solution recommendations to provide customers with complete sales solutions.
- Close sales by communicating effectively and offering simple, intuitive technology solutions.
- Participate in ongoing training and develop operational skills in merchandising and inventory.
- Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
- Engage with the community at off-site Verizon-sponsored events to expand the customer base.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs with potential travel, gifts, and other incentives.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
- Tuition assistance up to $8,000 per year.
- Discounts up to 50% on Verizon products and services.
- Additional employee discounts on attractions, automotive, travel, and other offerings.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year.
- Adoption assistance.
- Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
- New hires receive up to 15 vacation days per year, increasing with additional service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
