Retail Sales Associate

The TJX Companies, Inc.•Mandeville, LA

2d•$13 - $13•Onsite

About The Position

The Retail Sales Associate is responsible for delivering a highly satisfied customer experience by engaging and interacting with customers, embodying customer experience principles, and maintaining a clean and organized store environment. The associate follows operational, merchandise, and loss-prevention standards and may be cross-trained in multiple store areas to support business needs. The role promotes a positive store culture through honesty, integrity, and respect; supports customer transactions and returns; promotes credit and loyalty programs; processes and prepares merchandise; and maintains merchandising, recovery, organization, and cleanliness standards. The associate also participates in shrink-reduction and safety programs, follows applicable labor laws and company policies, and performs other duties as assigned.

Requirements

Excellent customer service skills.
Ability to work a flexible schedule to support business needs.
Strong communication and organizational skills with attention to detail.
Ability to multitask.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to lift heavy objects, with or without reasonable accommodation.
Ability to work effectively with peers and supervisors.

Nice To Haves

Retail customer experience preferred.

Responsibilities

Model established customer experience practices with internal and external customers.
Support a positive store culture through honesty, integrity, and respect.
Accurately ring customer purchases and returns and count change according to operating procedures.
Promote credit and loyalty programs.
Maintain the merchandising philosophy and follow established merchandising procedures and standards.
Process and prepare merchandise for the sales floor according to company procedures and standards.
Initiate and participate in store recovery throughout the day as needed.
Maintain organization, cleanliness, and recovery standards on the sales floor and help maintain the entire store.
Provide and accept recognition and constructive feedback.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Participate in safety awareness and maintain a safe environment.
Perform other duties as assigned.