Retail Sales Associate

The Salvation Army USA Central Territory•Evanston, IL

12d

About The Position

The Retail Sales Associate supports The Salvation Army’s thrift-store operations and community mission by providing a welcoming shopping experience for customers and donors. The role combines customer service, retail operations, and processing and displaying donated merchandise, helping turn donations into resources that support community programs. The position is part-time at 27 hours per week, with a pay rate of $17.05 per hour. Candidates must have open availability and be able to work a flexible schedule, including evenings and weekends. POS training is provided, and proficiency is expected within three months. Ongoing professional development opportunities are available.

Requirements

High school diploma or currently pursuing a high school diploma.
Strong English communication skills for customer and team interactions.
Basic computer skills and the ability to learn new systems.
Ability to work a flexible schedule, including evenings and weekends.
Professional appearance and adherence to the dress code.
Reliable and team-oriented mindset.
Ability to stand for extended periods, move throughout the store, and handle merchandise while maintaining store appearance.

Nice To Haves

Back-to-work candidates, U.S. veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.

Responsibilities

Greet customers, offer assistance, and provide exceptional customer service.
Accurately process sales transactions using the Point of Sale system, including opening, closing, and balancing.
Maintain the store’s appearance by cleaning, organizing, and restocking.
Process and display new merchandise to help meet daily production goals.
Contribute to a positive shopping environment.
Collaborate with the team and support reliable store operations.