Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales and deliver customer service. You will connect with customers, identify their needs, recommend products and solutions, and close sales. The role also includes ongoing training and developing skills in merchandising and inventory operations. You may contact interested current Verizon customers by phone or text and participate in off-site Verizon-sponsored community events. The position is onsite at a defined location, with 40 scheduled hours per week. The role is commission-based. The listed starting base pay rate is $16.59 per hour; compensation varies by geography, hours worked, and performance. The posting also describes base pay of $16.00 to $21.00 per hour, sales commissions, and potential total annual earnings for high performers.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales using knowledge of technology and customer service skills.
- Identify customers’ needs by building connections and asking questions.
- Recommend products and solutions that address customer needs.
- Close sales by communicating clearly and offering simple technology solutions.
- Develop skills through ongoing training and work across merchandising and inventory operations.
- Potentially contact current Verizon customers who have expressed interest in products and services by phone or text.
- Engage with the community at off-site Verizon-sponsored events to build a customer base.
- Work evenings, weekends, and holidays, and be open to additional shifts during busy periods.
Benefits
- Medical, dental, and vision coverage.
- 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts up to 50% on Verizon products and services.
- Additional employee discounts on attractions, automotive, travel, and other offerings.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection, pet insurance, and group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year.
- Adoption assistance.
- Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
- New hires receive up to 15 days of vacation per year, increasing with length of service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
