Retail Sales Associate

WILD BILLS TOBACCO STAFFING LLC • Eastpointe, MI

14d

About The Position

Wild Bill’s Tobacco is seeking a Retail Sales Associate to provide customer service and support daily store operations. The role involves helping customers find products, building customer relationships, meeting sales goals, maintaining store standards, and assisting with opening, closing, and operating the retail facility. Associates may travel within a 15-mile radius of their home store to provide shift coverage. Shifts may range from 4 to 12 hours on the sales floor, and the position includes physical tasks such as lifting, bending, and reaching.

Requirements

• Completion of high school or equivalent.
• Must be at least 21 years old.
• Experience in retail environments and customer service.
• Professional, energetic, and positive attitude.
• Excellent written, verbal, and interpersonal communication skills.
• Flexible scheduling availability.
• Able to work shifts ranging from 4 to 12 hours standing on the sales floor.
• Able to twist, bend, squat, lift, and reach overhead.
• Able to lift up to 50 pounds.

Responsibilities

• Greet customers, answer phones, assess customer needs, and provide positive customer service.
• Answer questions and resolve customer inquiries and concerns.
• Build customer relationships and suggest products that meet customers’ needs.
• Meet or exceed sales goals.
• Participate in opportunities to gain product knowledge.
• Participate in marketing efforts to solicit new business and promote the brand inside and outside the store.
• Assist with retail store functions in compliance with company policies and procedures.
• Keep the store clean and well stocked.
• Follow company policies and procedures.
• Travel within a 15-mile radius of the home store for shift coverage.
• Work with store management to open, close, and operate the retail facility, including cash handling, inventory counts, and deposits.
• Complete paperwork and transactions accurately according to company policies and procedures.
• Maintain the appearance of the store, back room, restrooms, and individual work area.
• Make customer experiences comfortable and simple while meeting their needs.
• Assist with other tasks, duties, or projects as assigned by management.
• Open and close the store, including locking doors and setting the alarm.

Benefits

• Health insurance, dental insurance, vision insurance, and life insurance for full-time employees after 60 days of employment.
• 401(k) after 90 days of employment.
• Flexible work schedule.
• Discounts on store products.
• Development and growth opportunities.
• Spiffs (commission).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED