Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a team in a retail store to generate sales, provide exceptional customer service, and help customers find technology products and services that meet their needs. You will learn about customer needs, recommend solutions, and close sales using clear communication. The role also includes ongoing training and development in merchandising and inventory operations, contacting interested Verizon customers by phone or text, and engaging with the community at Verizon-sponsored off-site events. The position is onsite at a defined location and is scheduled for 40 hours per week. Base pay is $16.00 to $21.00 per hour, with individual commissions based on sales performance. Compensation varies by geography, hours worked, and performance. The role offers training, career development, and benefits beginning on day one.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience in a commission-based environment.
- Sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using technology knowledge and customer service skills.
- Identify customer needs by building connections and asking appropriate questions.
- Recommend products and solutions that meet customer needs.
- Close sales through effective communication and intuitive technology solutions.
- Participate in ongoing training and develop skills in merchandising and inventory operations.
- Place outbound calls and send text messages to current Verizon customers interested in products and services.
- Engage with the community at off-site Verizon-sponsored events to expand the customer base.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Paid parental leave, including eight weeks for eligible new parents; when combined with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
- Tuition assistance of up to $8,000 per year.
- Discounts of up to 50% on Verizon products and services.
- Additional employee discounts on attractions, automotive, travel, and more.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year.
- Adoption assistance.
- Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
