Retail Sales Associate
About The Position
2020 Companies is hiring Retail Sales Associates, or Energy Pros, to represent its client NRG at a local retail location. Associates promote NRG electricity and gas services, engage with shoppers, help customers find ways to lower energy costs, and build professional relationships with customers and coworkers. The role includes paid training and a base-plus-uncapped-commission pay structure; the posting says average sales representatives are expected to earn $800–$1,000 weekly. No door-to-door sales, cold calling, or telemarketing is involved. Associates sell products and services in retail store, kiosk, and/or event environments. They welcome customers, assess their needs, explain services, suggest suitable options, document sales and activity, and help the team meet sales goals. They are expected to maintain a clean, organized, functional, and presentable workstation and submit accurate paperwork. The position requires availability to work evenings, weekends, and holidays as needed.
Requirements
- High school diploma or equivalent.
- At least six months of prior sales, retail, telecommunications, or marketing experience.
- Demonstrated knowledge of products and services.
- Excellent communication, presentation, interpersonal, and problem-solving skills.
- Integrity and commitment to customer satisfaction.
- Ability to multitask in a fast-paced, team environment.
- Availability to work evenings, weekends, and holidays as needed.
- Ability to maintain customer confidentiality.
Responsibilities
- Sell products and services in retail stores, kiosks, and/or event environments.
- Engage consumers about NRG electricity and gas services and help customers lower energy costs.
- Welcome customers courteously, offer assistance, assess their needs, and suggest suitable products or services.
- Advise customers by providing information and helping them make selections with confidence.
- Maintain professional interactions with customers and fellow employees.
- Meet or exceed personal monthly sales goals and established weekly or monthly sales quotas.
- Accurately document and report sales and communicate activity to Retail Operations.
- Keep the work station or kiosk clean, well-organized, functional, and presentable.
- Submit all paperwork completely and accurately.
- Collaborate with the team to accomplish goals and contribute to related results.
- Maintain customer confidentiality.
- Attend work regularly and promptly.
Benefits
- First-sale bonus.
- Career growth and advancement opportunities.
- Early-release incentives to support work-life balance.
- Paid training course.
- Base pay plus uncapped commission.
- Next-day on-demand pay through DailyPay.
- Opportunity for a base-pay increase every six months.
- Health benefits.
- Paid time off.
- 401(k) with company match.
- Paid holidays.
- Personal development opportunities and professional stretch assignments.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
