Retail Sales Associate

Holiday Oil•West Jordan, UT
•Onsite

About The Position

Holiday Oil is seeking a friendly and reliable Sales Associate to assist customers with purchases, operate the cash register, restock merchandise, and maintain a clean and safe store environment. The role requires excellent customer service skills, attention to detail, and the ability to work in a fast-paced setting. Holiday Oil is a family-owned Utah convenience store business that has operated for 60 years, has over 77 stores, and is continuing to grow.

Requirements

  • Familiarity with electronic equipment, including cash registers and other POS systems.
  • Basic math skills and proficiency in using computers.
  • Effective communication skills and a strong customer focus.
  • Ability to collaborate with the team to manage workload and pace effectively.
  • Willingness to learn about store processes, products, and services.
  • Ability to remain composed in confrontational situations.
  • Capability to work in a high-volume, sometimes high-pressure environment.
  • Flexibility to work a schedule that includes Sunday through Saturday.
  • Availability to open and close the store as needed.
  • Ability to work in cold environments, including outdoor cold weather and indoor coolers.
  • Ability to work in summer heat while performing outdoor duties.

Responsibilities

  • Greet and assist customers in a friendly manner.
  • Accurately process transactions using the cash register and handle payments.
  • Stock shelves and coolers with merchandise.
  • Maintain cleanliness of the store, including the sales floor, restrooms, and fuel pumps.
  • Monitor fuel pumps and assist customers as needed.
  • Follow safety and security procedures, including age verification for restricted products.
  • Handle customer inquiries and resolve complaints professionally.
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