Retail Sales Associate
About The Position
EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for Value Pawn & Jewelry in Seminole, Florida. The role provides daily customer interaction in a fast-paced retail environment, helping customers with sales and reaching mutually satisfying agreements regarding pawn items such as jewelry, electronics, and musical instruments. Team members are expected to provide a friendly, courteous, and respectful customer experience. The position offers a structured career path, beginning with a five-week paid trainee program and potential advancement to Pawnbroker, Lead Pawnbroker (Shift Leader), and Assistant Manager. Pay is based on experience, with a stated range of $15.00 to $16.00 per hour, and opportunities for pay increases through training and certification.
Requirements
- High school diploma or GED.
- Customer service, cashier, or retail experience.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Ability to multitask.
- Must be able to pass a criminal background check and drug test after a conditional offer.
- Must adhere to company policies, procedures, and regulations.
Nice To Haves
- Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
- Sales background.
- Bilingual ability.
Responsibilities
- Greet and assist customers in person and by phone.
- Provide excellent customer service and build customer relationships.
- Process sales, loans, and extensions.
- Perform store opening and closing duties.
- Follow company policies, procedures, and regulations.
Benefits
- Free employee-only medical insurance when selecting the BlueCross BlueShield EPO Plan.
- Competitive wages.
- Monthly uncapped bonus potential based on store and individual performance.
- 401(k) with company match.
- Generous paid time off.
- Holiday pay.
- Store discount.
- Five-week paid training program with a $0.50 raise and promotion to Pawnbroker upon completion.
- Pawnbroker Certification Program with an additional $1 per hour.
- Career development and advancement opportunities.
- Great working hours compared with traditional retail.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
