Retail Sales Associate

Verizon • Dublin, CA

4d • $16 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to help customers find technology products and services that meet their needs while supporting sales growth. You will build customer connections, ask questions to understand their needs, recommend complete solutions, and close sales through clear communication. The role also involves ongoing training and development in store operations, merchandising, and inventory. You may contact interested existing Verizon customers by phone or text and participate in Verizon-sponsored off-site events to build customer relationships.

This is an onsite, worksite-based role with 40 scheduled weekly hours. The position requires willingness to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and openness to picking up additional shifts during busy periods. Compensation includes a starting base pay rate of $20.67 per hour for the location listed, plus commission potential. The posting also describes base pay of $16.00 to $21.00 per hour depending on geography, hours worked, and performance, with additional individual commissions tied to sales results.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Learn and uncover customer needs by building connections and asking questions.
• Recommend products and solutions that address customer needs.
• Close sales through effective communication and intuitive technology solutions.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Potentially contact interested Verizon customers by phone or text about products and services.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs that may award travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave of 8 weeks for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% on Verizon products and services.
• Employee discounts on attractions, automotive, travel, and other offerings.
• Short- and long-term disability coverage, basic and supplemental life insurance, and AD&D insurance.
• Identity theft protection, pet insurance, and group home and auto insurance.
• Up to 8 company-paid holidays per year and up to 6 personal days per year, as described in the benefits section.
• Adoption assistance.
• Potential premium pay such as overtime, shift differential, holiday pay, and allowances, depending on role.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED