Retail Sales Associate

Cotopaxi•Tigard, OR

11d•Onsite

About The Position

Cotopaxi makes adventure travel gear to empower people to see the world and make it better. As a Certified B Corporation, their Gear for Good Ⓡ promise drives everything they do - from ethical and sustainable sourcing to products built to last and create lasting change. Through the Cotopaxi Foundation, they dedicate 1% of their revenue to nonprofits that fight poverty and support communities in need. Their team is full of passionate, curious, and mission-driven people who love adventure and believe business can be a force for good. Whether working from a retail shop, HQ, home, or a van in the woods, you’ll find connection, collaboration, and a shared drive to make a difference. This isn’t your average retail channel. Their brick & mortar stores are hubs for connection, inspiration, and adventure. They view profit as a byproduct of good conversation where every guest interaction is a chance to create meaningful connections and experiences that are more personal, inclusive, and impactful. Whether kitting someone out for their first outdoor adventure or outfitting a regular with their newest gear, the ideal candidate thrives off of creating fireside moments. As a Retail Guide, they/she/he will create memorable moments for all who stop through their doors! The focus will be guiding customers, sharing product knowledge and experiences to help support them on their next adventure – big or small. You’ll chat backpacks, jackets, adventure and impact all while sharing their Do Good mission. They look to inspire others and you’ll help create a high-impact and vibrant store experience – inspiring others to become fans of the brand. If you're excited by their mission, energized by people, and excited to continue building something meaningful in Tigard, they encourage you to apply.

Requirements

18 years or older.
Experience in retail or similar high-passed environments is a plus.
Energetic and enthusiastic. Excited to share our story and drive deeper connections with our guests.
A humanitarian at heart, and someone who believes in our Do Good mission.
Have an eye for detail and are highly organized.
Strong accountability and self guidance.
Flexibility – Ability to work varying hours to support the team – at least 2 weekdays and 1 weekend.
Can happily work throughout the holiday season (including the Friday after Thanksgiving).
Ability to lift up to 50 lbs and work on your feet – this is an active role.

Responsibilities

Championing Authentic Guest Experiences: Meet every guest where they are – guiding them through their journey with care, curiosity, and intention.
Connect with every guest. Say hello, share your experience, and offer your help and expertise.
Educate guests on products, experiences, local highlights as well as our mission and impact.
Be an ambassador living Cotopaxi’s values of People, Innovation, and Adventure.
Operations and Impact: Restock and destock products keeping the store spruced and ready for our guests.
Be ready for our guests – open the store on time (and close the store down at the end of the day).
Manage the point of sale system making sure customers leave supported and satisfied.
Play an active role in creating a store culture that’s uplifting, collaborative, and fun.

Benefits

Wellness Benefits
Company-paid Volunteer Time.
401(k) plan with employer match.
Adventure Days: Two team building moments for the store to recharge and reconnect together.
Uniquely Us
Live the brand you love with 60% off Cotopaxi products.
Dig deeper and expand through our intentionally curated learning and development opportunities.
Kit yourself out with the help of additional outdoor brand discounts to support any adventure.
Stay connected no matter your location or department through regular virtual/in-person celebrations.
Thrive at work and be a part of a culture that embraces people, innovation, and adventure in unique ways!
Cotopaxi is proud to be a brand that celebrates every person for who they are and what they bring to the table. No matter your background, age, race, gender, ability, or faith - you belong here.
Value curiosity, compassion, and the courage to collaborate openly.