Retail Sales Associate (Part-time, Onsite)

MASS MoCANorth Adams, MA
Onsite

About The Position

MASS MoCA’s gift shop is seeking a part-time Sales Associate. The Sales Associate will report to the Gift Shop's Manager & Buyer, and work closely with other retail staff. This position requires exceptional interpersonal skills as well as self-motivation, basic math, and careful attention to detail. The MASS MoCA gift shop is a key part of the visitor services experience and operates as a source of information to visitors beyond the range of products offered. The MASS MoCA retail store is a key part of the visitor services experience and operates as a source of information to visitors beyond the range of products offered. Schedule: 2-3 days/week, Saturday and Sunday availability required

Requirements

  • Candidates must be friendly, patient, computer-savvy, a self-starter and confident to work independently when needed.
  • Retail Sales Associates are required to work regular weekends shifts as well as holidays, evenings and festivals when needed.
  • Must be able to stand for long periods of time and lift up to 40 lbs
  • Must be able to wear PPE as necessary.

Nice To Haves

  • Knowledge of the North Adams area and customer service experience are preferred.

Responsibilities

  • Cheerfully greeting customers and providing suggestions and product information.
  • Cleaning store fixtures and maintaining attractive merchandise displays.
  • Opening and closing the store and operating the POS system and cash drawer.
  • Organizing overstock and replenishing store displays as needed.
  • Organizing and affixing price tags to new incoming shipments of products.
  • Taking initiative to learn about the history of MASS MoCA and the current and past exhibitions and performances in order to answer customer questions.

Benefits

  • 401(k) retirement plan
  • Roth 401(k) option
  • Paid Time Off (PTO)
  • Massachusetts Earned Sick Time
  • Emergency Assistance Fund (LemonAid)
  • Retirement planning support
  • Professional development reimbursement
  • Educational leave
  • Reciprocal Organization of Associated Museums (ROAM)
  • Student loan repayment assistance
  • Discounts at Gift Shop and R&D Store
  • Staff appreciation social events year-round
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