Retail Sales Associate

Verizon • Sandusky, OH

2d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to generate sales, provide exceptional customer service, and help customers find technology products and services that fit their needs. The role includes learning about customers through conversation, recommending solutions, closing sales, and continuing to develop through training in sales, merchandising, and inventory operations. You may also contact interested Verizon customers by phone or text and participate in Verizon-sponsored events outside the store to grow your customer base.

The position is based onsite at a defined work location and is scheduled for 40 hours per week. The job requires availability for evenings, weekends, and holidays, with schedules provided four weeks in advance, and openness to taking additional shifts during busy periods. Compensation is commission-based, with a location-specific starting base rate of $16.59 per hour; the posting also describes base pay of $16.00 to $21.00 per hour, commissions, and additional earning opportunities based on performance.

Verizon offers benefits and career-development opportunities, including health coverage, retirement plan matching, paid time off, parental leave, tuition assistance, product discounts, training, and sales recognition programs.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using knowledge and enthusiasm for technology and providing customer service.
• Learn and uncover customers’ needs by building connections and asking questions.
• Present product insights and recommend solutions that address customers’ needs.
• Close sales through effective communication and intuitive technology solutions.
• Participate in ongoing training and develop operational skills in merchandising and inventory.
• Place outbound calls and send text messages to current Verizon customers interested in products and services.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel, gifts, and other awards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave of eight weeks for eligible new parents, potentially up to 16 weeks for a birthing parent when combined with short-term disability.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and other offerings.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• New hires receive up to 15 days of vacation per year, increasing with additional service.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED