Retail Sales Associate

Verizon•Wilkes-Barre, PA

3d•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology solutions. The role includes learning customers’ needs, recommending products and services, closing sales, and developing skills through ongoing training in operational functions such as merchandising and inventory. You may also contact interested Verizon customers by phone or text and participate in Verizon-sponsored events outside the store to build a customer base. The position is onsite at a defined location, with 40 scheduled hours per week. The schedule may include evenings, weekends, and holidays, and is provided four weeks in advance. Associates may have opportunities to pick up additional shifts, particularly during summer, November through December, and peak vacation periods. The position pays a base rate of $16.00 to $21.00 per hour, with the potential to earn individual commissions based on sales performance. Compensation varies by geography, hours worked, and performance. The posting describes potential annual earnings of $65,000+ to $75,500+ for top performers. Benefits begin on the first day and include health coverage, retirement savings, paid time off, parental leave, tuition assistance, and discounts.

Requirements

High school diploma or GED.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays.
Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
Identify customer needs by building connections and asking questions.
Present product insights and solution recommendations as part of a complete sales solution.
Close sales by communicating effectively and providing intuitive technology solutions.
Develop skills through ongoing training in merchandising, inventory, and other operational functions.
Contact interested current Verizon customers by outbound phone calls and text messages to grow the customer base.
Engage with the community at off-site Verizon-sponsored events to build a loyal customer base.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs that have awarded top performers travel, gifts, and other incentives.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts of up to 50% on Verizon products and services.
Employee discounts on attractions, automotive, travel, and more.
Short- and long-term disability coverage.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Up to eight company-paid holidays per year.
Up to six personal days per year.
Adoption assistance.
Potential premium pay such as overtime, shift differential, holiday pay, and allowances, depending on the role.
New hires receive up to 15 vacation days per year, with vacation entitlement growing with additional service.