Retail Sales Associate

Verizon•Brentwood, CA

2d•$20•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales, provide customer service, and help customers find technology products and services that meet their needs. The role includes learning about customer needs, recommending solutions, completing sales, and developing skills through ongoing training in sales, merchandising, and inventory operations. You may also contact current Verizon customers by phone or text and participate in off-site Verizon-sponsored events to grow your customer base. This is an onsite, worksite-based role with 40 scheduled weekly hours. The listed starting base pay is $19.71 per hour; compensation varies by geography, hours worked, and performance. The position is commission-based, with potential to earn additional commissions based on sales performance.

Requirements

High school diploma or GED.
One or more years of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales by applying knowledge of technology and providing customer service.
Build connections with customers, ask questions, and identify their needs.
Recommend products and solutions to provide customers with a complete sales solution.
Close sales by communicating solutions that fulfill customer needs.
Participate in ongoing training and develop skills in merchandising and inventory operations.
Place outbound calls and send text messages to current Verizon customers interested in products and services.
Participate in off-site Verizon-sponsored events to engage with the community and expand the customer base.

Benefits

Medical, dental, and vision benefits.
Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs and incentives, which have included travel and gifts for top performers.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts up to 50% on Verizon products and services, plus employee discounts on attractions, automotive, travel, and more.
Short- and long-term disability insurance, basic and supplemental life insurance, and AD&D insurance.
Identity theft protection, pet insurance, and group home and auto insurance.
Up to eight company-paid holidays and up to six personal days per year.
Adoption assistance.
New hires receive up to 15 days of vacation per year, increasing with service.
Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.