Retail Sales Associate

WILD BILLS TOBACCO STAFFING LLC • Paw Paw, MI

12d

About The Position

Wild Bill’s Tobacco is seeking a Retail Sales Associate to provide customer service and support store operations. The company has over 200 locations and more than 900 employees and promotes from within. Associates help customers, build relationships, recommend products, meet sales goals, and develop product knowledge. They also assist with marketing, inventory, cash handling, paperwork, store upkeep, and opening and closing duties in accordance with company policies and procedures. The role may require travel within a 15-mile radius of the home store for shift coverage.

The position requires working shifts of 4 to 12 hours while standing on the sales floor. Physical duties include twisting, bending, squatting, lifting, and reaching overhead, including lifting up to 50 pounds.

Requirements

• Completion of high school or equivalent.
• Must be at least 21 years old.
• Experience in retail environments and customer service.
• Professional, energetic, and positive attitude.
• Excellent written, verbal, and interpersonal communication skills.
• Flexible scheduling availability.
• Able to work shifts ranging from 4 to 12 hours standing on the sales floor.
• Able to twist, bend, squat, lift, and reach overhead.
• Able to lift up to 50 pounds.

Responsibilities

• Provide excellent customer service, including greeting customers, answering phones, and assessing customer needs.
• Answer questions and resolve customer inquiries and concerns.
• Build relationships with customers and suggest products.
• Meet or exceed sales goals.
• Participate in opportunities to gain product knowledge.
• Participate in marketing efforts to solicit new business and promote the brand inside and outside the store.
• Assist with all functions within a retail store in compliance with company policies and procedures.
• Ensure the store is clean and well-stocked.
• Follow all company policies and procedures.
• Travel within a 15-mile radius from the home store for shift coverage as needed.
• Work with store management to open, close, and operate the retail facility, including cash handling, inventory counts, and deposits.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Maintain the store appearance, back room, restrooms, and individual work area.
• Build customer confidence by making the shopping experience comfortable and simple while meeting customer needs.
• Assist with other tasks, duties, or projects assigned by management.
• Open and close the store, including locking doors and setting the alarm.

Benefits

• Health, dental, vision, and life insurance for full-time employees after 60 days of employment.
• 401(k) after 90 days of employment.
• Flexible work schedule.
• Discounts on store products.
• Development and growth opportunities.
• Spiffs (commission).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED