Retail Sales Associate

European Wax Center • Boardman, OH

16d • $12 - $19 • Onsite

About The Position

Ballast Wax, an independent European Wax Center franchisee, is hiring an in-person Retail Sales Associate in Boardman. The role serves as the first point of contact for guests, creating a welcoming experience and helping build guest loyalty. Associates educate guests about services, policies, products, and promotions; manage reservations and front-desk activities; support center operations; and contribute to sales and rebooking goals. Full-time and part-time schedules are available, including evenings and weekends.

Compensation starts at $12 per hour, depending on years of sales experience. Performance commissions and bonuses may add $3–$7 to the effective hourly rate. Full-time employees working at least 30 hours per week are offered medical and supplemental insurance. All team members are eligible for a 401(k) with employer match, and paid time off varies by role and tenure. Employees also receive discounts on waxing services and skincare products and may earn STRUT Bucks through performance. Ongoing training and opportunities for career growth are offered.

Requirements

• Warm, genuine, and professional guest-service approach.
• Comfort communicating product and service recommendations and selling without being pushy.
• Ability to remain calm and effective in a busy front-desk environment while handling multiple tasks.
• Team-oriented attitude and willingness to pitch in.
• Availability for evenings and weekends.

Responsibilities

• Warmly greet guests with professionalism and enthusiasm.
• Educate guests about services, policies, and what to expect during visits.
• Answer phones, manage the reservation book, and respond to guest inquiries.
• Educate guests about Wax Pass savings, products, and promotions.
• Communicate the benefits of waxing frequency and skincare products.
• Meet or exceed individual sales and rebooking goals and contribute to center-wide performance targets.
• Support opening and closing procedures and daily administrative tasks.
• Process transactions accurately and manage guest profiles through the point-of-sale system.
• Maintain a clean, organized, and welcoming lobby and front-desk area.
• Participate in ongoing training and team meetings.

Benefits

• Medical and supplemental insurance for full-time employees working 30 or more hours per week.
• 401(k) with employer match for all team members, regardless of hours.
• Paid time off, with amount varying by role and tenure.
• 50% off European Wax Center waxing services.
• 40% off European Wax Center skincare products.
• Performance-based STRUT Bucks redeemable toward services and products.
• Ongoing training and skill development.
• Opportunities for career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed