Retail Sales Associate

Verizon•Texarkana, TX
•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to grow your career and support sales success. You will generate retail sales by providing exceptional customer service and using your interest in technology to expand the Verizon network. The role involves identifying customer needs, recommending products and solutions, closing sales, and continually developing skills through training in sales, merchandising, and inventory operations. You may also contact interested current Verizon customers and engage with the community at off-site Verizon-sponsored events. The role is based onsite at a defined location and has 40 scheduled weekly hours. Base pay is $16.00 to $21.00 per hour, with potential individual commissions of up to $18,000 annually for meeting sales goals. Commission opportunities are unlimited for employees who exceed goals; top performers may earn additional commissions. Compensation varies by geography, hours worked, and performance. Eligible bilingual speakers in certain locations may receive an additional $3,000 annually after passing a language assessment.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience in a commission-based environment.
  • Fluency in English and Spanish.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales through technology knowledge and exceptional customer service.
  • Identify customer needs by building connections and asking appropriate questions.
  • Recommend products and solutions that provide customers with a complete sales solution.
  • Close sales by communicating effectively and providing simple, intuitive technology solutions.
  • Participate in ongoing training and develop skills in operational functions, merchandising, and inventory.
  • Place outbound calls and send text messages to current Verizon customers interested in products and services.
  • Engage with the community, including at off-site Verizon-sponsored events, to expand the customer base.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; in combination with short-term disability, eligible birthing parents may receive up to 16 weeks of paid time off.
  • Up to $8,000 per year in tuition assistance.
  • Discounts up to 50% on Verizon products and services.
  • Additional discounts on attractions, automotive, travel, and other offerings.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year.
  • Up to six personal days per year.
  • Adoption assistance.
  • New employees receive up to 15 vacation days per year, increasing with additional service.
  • Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
  • Eligible bilingual speakers in eligible locations may receive an additional $3,000 annually after passing a language assessment.
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