Retail Sales Associate

Verizon • Carmel, IN

4d • $16 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to generate sales, provide exceptional customer service, and help customers find technology products and services that meet their needs. The role includes connecting with customers, asking questions to understand their needs, recommending complete solutions, and closing sales. You will also receive ongoing training and develop skills in merchandising and inventory operations. The position may involve outbound calls and text messages to interested Verizon customers, as well as participation in off-site Verizon-sponsored community events. This is an onsite role at a defined location. The schedule is 40 hours per week and may include evenings, weekends, and holidays; schedules are provided four weeks in advance. Associates may have opportunities to pick up additional shifts, particularly during summer, November through December, and peak vacation periods. Compensation includes a base rate of $16.00 to $21.00 per hour and individual sales commissions. The posting states that employees meeting all sales goals may earn up to $18,000 annually in commissions, with additional potential for top performers; compensation varies by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.
• Fluency in English and Spanish.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Learn and uncover customers’ needs by creating connections and asking appropriate questions.
• Present product insights and solution recommendations to provide customers with complete sales solutions.
• Close sales by communicating effectively and providing simple, intuitive technology solutions.
• Develop skills through ongoing training and perform operational functions across merchandising and inventory.
• Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
• Engage with the community outside the store, including at Verizon-sponsored events, to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with potential awards such as travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED