Retail Sales Associate

Verizon • Richmond, TX

4d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. You will build customer connections, ask questions to uncover needs, recommend solutions, and close sales using clear communication. The role also includes ongoing training and development in operational functions such as merchandising and inventory. You may contact interested Verizon customers by phone or text and engage with the community at off-site Verizon-sponsored events.

The position is based onsite at a defined work location, with 40 scheduled hours per week. The schedule is known four weeks in advance and may include evenings, weekends, and holidays. Employees may have the opportunity to pick up additional shifts, typically during summer, November through December, and peak vacation periods.

Base pay is $16.00–$21.00 per hour, with the opportunity to earn individual commissions based on sales performance. Verizon states that employees meeting sales goals may earn up to $18,000 per year in commissions, with additional potential for top performers. Compensation varies by geography, hours worked, and performance. Benefits and perks include health coverage, retirement-plan matching, paid time off, parental leave, tuition assistance, and employee discounts.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Willingness to pick up additional shifts when available.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.
• Bilingual fluency in Spanish and English.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Discover customers’ needs by making connections and asking relevant questions.
• Recommend products and solutions that provide customers with a complete sales solution.
• Close sales by communicating effectively and providing simple, intuitive technology solutions.
• Participate in ongoing training and develop skills in operational functions, including merchandising and inventory.
• Place outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
• Engage with the community outside the store, including at Verizon-sponsored events, to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Tuition assistance up to $8,000 per year.
• Discounts up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to 8 company-paid holidays per year.
• Up to 6 personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED