Retail Sales Associate

Verizon•Marysville, WA
•$20•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to generate sales, deliver exceptional customer service, and help customers find technology products and services that meet their needs. You will learn about customer needs, recommend solutions, and close sales using clear communication. The role also includes ongoing training and development in merchandising and inventory operations, outreach to interested Verizon customers by phone and text, and opportunities to build a customer base at off-site Verizon-sponsored community events. The position is onsite at a defined work location and is scheduled for 40 hours per week. The role offers a base pay rate of $19.71 per hour for the location listed, with commission-based earning opportunities. The posting also describes base pay of $16.00 to $21.00 per hour depending on geography, hours worked, and performance, plus commissions tied to sales results. The position includes benefits and employee perks such as medical, dental, and vision coverage; a matched 401(k); paid time off and holidays; paid parental leave; tuition assistance; and discounts on Verizon products and services. Employees may also receive other incentives and benefit options, depending on eligibility and circumstances.

Requirements

  • High school diploma or GED.
  • One or more years of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
  • Identify customers’ needs by creating connections and asking appropriate questions.
  • Recommend products and solutions to provide customers with a complete sales solution.
  • Close sales by communicating effectively and offering simple, intuitive technology solutions.
  • Participate in ongoing training and develop skills in merchandising and inventory operations.
  • Contact interested current Verizon customers by phone and text to grow a customer base.
  • Engage with the community at off-site Verizon-sponsored events to expand a loyal customer base.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services.
  • Employee discounts on attractions, automotive, travel, and other offerings.
  • Short- and long-term disability coverage.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection, pet insurance, and group home and auto insurance.
  • Up to 8 company-paid holidays per year and up to 6 personal days per year.
  • Adoption assistance.
  • New employees receive up to 15 days of vacation per year, increasing with additional service.
  • Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
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