Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a retail team to support sales success and help customers find technology solutions. You will use customer service and sales skills to understand customers’ needs, recommend products and services, and complete sales. The role also includes ongoing training in merchandising and inventory, outreach to interested Verizon customers by phone and text, and opportunities to participate in Verizon-sponsored off-site community events. The position is onsite at a defined location, with 40 scheduled hours per week. The posting lists base pay of $16.00 to $21.00 per hour, possible individual commissions, and a $2,500 sign-on bonus subject to terms and conditions. Compensation varies by geography, hours worked, and performance.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales through technology knowledge and customer service.
- Build connections with customers and identify their needs by asking questions.
- Recommend products and solutions and provide customers with a complete sales solution.
- Close sales by communicating effectively and offering intuitive technology solutions.
- Participate in ongoing training and develop skills in merchandising and inventory operations.
- Contact interested current Verizon customers by phone and text to grow the customer base.
- Engage with the community at off-site Verizon-sponsored events.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs with possible travel, gifts, and other incentives.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts up to 50% on Verizon products and services.
- Employee discounts on attractions, automotive, travel, and more.
- Short- and long-term disability coverage, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year.
- Adoption assistance.
- Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
- Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
