Retail Sales Associate

AAA Club Alliance•Aurora, IN

11d•Onsite

About The Position

AAA Club Alliance is actively hiring for an experienced full-time Retail Sales Associate. Join our team and be part of a dynamic retail environment where every interaction counts. This position offers a rewarding career with a competitive compensation package and a comprehensive benefits plan.

Requirements

Required previous sales and customer service experience, with an ability to drive results and exceed expectations.
Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.
Notary Public designation or willingness to obtain with 6 months of employment.
High school diploma or equivalent required.
Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings.
This may include the ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.

Nice To Haves

Basic geography knowledge is beneficial.

Responsibilities

Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.
Assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptiks.
Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery.
Serve as backup by assisting in the functions of Cashiering, Tag and Title, and IDEMIA services if applicable.