Retail Sales Associate Spanish Bilingual

Verizon • Joliet, IL

4d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you’ll work with a team in a Verizon retail store to support customers and drive sales. You’ll use your interest in technology and customer service skills to understand customer needs, recommend solutions, and help customers choose suitable products and services. The position includes ongoing training and opportunities to develop skills in merchandising and inventory operations. You may also contact interested Verizon customers by phone or text and take part in Verizon-sponsored events outside the store to build customer relationships. This is an onsite, worksite-based role at a defined location, scheduled for 40 hours per week. The position requires fluency in English and Spanish and a willingness to work evenings, weekends, and holidays. The schedule is provided four weeks in advance. Additional shifts may be available, typically during summer, November through December, and peak vacation periods.

The role offers an hourly base rate and individual sales commissions. For the listed Illinois location(s), the starting base pay is $18.27 per hour. The posting describes potential annual earnings based on sales performance, with compensation varying by geography, hours worked, and performance. Benefits and perks include health coverage, retirement savings with matching contributions, paid time off, parental leave, tuition assistance, and employee discounts. The posting also notes that applicants may be required to complete an assessment of about 19 minutes.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Fluency in English and Spanish.
• Willingness to work evenings, weekends, and holidays; the schedule is provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Learn and uncover customers’ needs by building connections and asking appropriate questions.
• Present product insights and solution recommendations to provide customers with a complete sales solution.
• Close sales by communicating effectively and providing simple, intuitive technology solutions.
• Develop skills through ongoing training and upskill in merchandising and inventory operations.
• Potentially place outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits section.
• Adoption assistance.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED